Senior Operations Specialist

Pod - Enterprise · Chattanooga, Tennessee
Department Pod - Enterprise
Employment Type Full-Time

Job Description: Senior Operations Specialist



The Senior Operations Specialist is a critical role within the Enterprise Operations department. This role will be customer facing, operating at the highest level to drive account relations and development. The Senior Operations Specialist will consistently identify opportunities within the customer network to continue building upon the Enterprise portfolio.



Who We Are



Trident Transport is a freight broker & logistics provider specialized in brokering and handling freight. Solving problems and helping our customers is what we do best.


We are here to help. Anytime. Anywhere. No Matter What.



INC. 5000 has recognized Trident as one of the fastest-growing companies in the United States for four years in a row and we were ranked in the top 500 for back to back years. Our unrivaled work environment has been highlighted many times and gathered multiple awards, including “Best of the Best – Places to Work.”



What You Will Be Doing

  • Establish consistent customer communication to maintain business relationship and grow market share by offering value and solutions within the department’s services
  • Develop sales strategies to capitalize on opportunities within the Enterprise network
  • Understand volatility in market conditions impacting customers, leveraging understanding to provide accurate pricing
  • Interface Customer Sales team during onboarding of new business to ensure cross-departmental alignment
  • Make recommendations for customer sales operations as needed to improve client relations and profitability
  • Be a mentor to teammates and colleagues on the Enterprise Operations Team



  • 1 year pricing experience in transportation, preferably within the truckload asset or 3PL sector
  • Strong ability to establish and maintain relationships with various level of customers
  • Demonstrated negotiation and sales strategies experience
  • Strong presentation, communication and interpersonal skills

 What We Offer

  • Competitive base salary + bonus/commission
  • Health Insurance, Dental Insurance, Vision Insurance, Basic Life Insurance, Voluntary Life Insurance, Short Term Disability, Long Term Disability
  • Retirement Plan (401K) with company match
  • Competitive vacation policy in addition to personal days and paid holidays
  • A company-paid cellphone


Trident Transport is an Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation or any other protected status.

Thank You

Your application was submitted successfully.

  • Location
    Chattanooga, Tennessee
  • Department
    Pod - Enterprise
  • Employment Type